Effective Date: August 24, 2026
Welcome to
Expert Kaarigar.
These Terms & Conditions govern your use of the Expert Kaarigar website, service-request platform, and related services. By accessing our website or requesting a service through Expert Kaarigar, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About Expert Kaarigar
Expert Kaarigar is a service platform that helps customers find and connect with skilled professionals for home, commercial, maintenance, repair, and related services.
Our service categories may include:
- Plumbing
- Electrical work
- Carpentry
- False ceiling work
- Painting
- Photography
- Welding and steel fabrication
- Other skilled services offered through our network
The availability of particular services may vary by location and time.
2. Service Requests
When submitting a service request, you agree to provide accurate and complete information, including your:
- Name
- Contact information
- Location
- Required service
- Work details
- Other information reasonably required to understand the job
Providing inaccurate, incomplete, or misleading information may affect our ability to arrange the requested service.
Submitting a request does not automatically guarantee that a professional will be available or that a booking has been confirmed.
3. Professional Assignment
Expert Kaarigar may assign or connect you with a suitable professional based on factors such as:
- Service type
- Location
- Availability
- Experience
- Professional suitability
We aim to connect customers with reliable and experienced professionals; however, service availability and professional assignment cannot always be guaranteed.
4. Independent Service Professionals
Unless expressly stated otherwise, professionals providing services through Expert Kaarigar may operate as independent service providers or contractors.
Expert Kaarigar acts primarily as a platform and service coordination network connecting customers with suitable professionals.
The professional performing the work is responsible for carrying out the agreed service with reasonable care, skill, and professionalism.
5. Service Pricing and Estimates
Prices may vary depending on:
- Type of service
- Scope of work
- Materials required
- Labor requirements
- Location
- Complexity of the job
- Additional work requested by the customer
Any estimate or quoted price may be subject to change if the actual scope of work differs from the information originally provided.
Where additional work or materials are required, the customer may be informed before such additional work is undertaken, where reasonably possible.
6. Payments
Payment arrangements may vary depending on the service and professional.
Unless otherwise communicated, customers are responsible for paying the agreed service charges and any applicable material or additional-work costs.
Expert Kaarigar may introduce or facilitate different payment methods in the future, and additional payment terms may apply to those services.
7. Cancellations and Rescheduling
Customers should provide reasonable notice if they need to cancel or reschedule a service appointment.
Repeated cancellations, failure to provide access to the property, or failure to be available at the agreed time may result in additional charges or restrictions on future bookings where applicable.
Any cancellation or rescheduling fees will be communicated to the customer before being applied where reasonably possible.
8. Customer Responsibilities
Customers are responsible for:
- Providing accurate service information
- Providing reasonable access to the work location
- Informing the professional about known hazards or relevant conditions
- Providing necessary permissions for work to be performed
- Treating service professionals respectfully
- Paying agreed charges on time
- Not requesting unlawful or unsafe work
Customers must not use Expert Kaarigar to request services for unlawful activities.
9. Professional Responsibilities
Professionals using or participating in the Expert Kaarigar network are expected to:
- Perform services professionally
- Arrive at agreed times where reasonably possible
- Provide accurate information regarding their services
- Treat customers and their property respectfully
- Follow applicable safety requirements
- Communicate material changes to the scope or cost of work
Expert Kaarigar may take action against professionals who fail to meet our standards.
10. Workmanship and Service Complaints
If you are dissatisfied with a service, you should contact Expert Kaarigar as soon as reasonably possible and provide details of the issue.
We may review the complaint and, where appropriate, communicate with the relevant professional to help resolve the matter.
Where a workmanship issue is verified and falls within the applicable service terms, Expert Kaarigar may, at its discretion, assist with corrective work or another reasonable resolution.
This does not guarantee refunds, replacement services, or compensation in every situation.
11. Property Damage
Customers should inform the professional of fragile items, concealed utilities, structural concerns, or other conditions that may affect the work.
Professionals are expected to exercise reasonable care when performing services.
Any claim relating to alleged damage should be reported promptly with relevant evidence so that it can be reviewed.
12. Safety
Expert Kaarigar and its professionals reserve the right to refuse or stop work where conditions appear unsafe, unlawful, or beyond the professional’s qualifications or capabilities.
Customers must not request a professional to perform work that creates an unreasonable safety risk.
13. Website Use
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website functionality
- Upload malicious software or harmful content
- Copy or misuse website content without permission
- Attempt to abuse, exploit, or manipulate our service-request system
14. Intellectual Property
The Expert Kaarigar name, logo, website design, text, graphics, images, branding, and other website content are owned by or licensed to Expert Kaarigar unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially exploit our intellectual property without prior written permission.
15. Third-Party Services
Expert Kaarigar may connect customers with independent professionals and may use third-party technology, payment services, communication platforms, hosting providers, analytics services, or other external providers.
We are not responsible for the policies or independent actions of third-party providers outside our reasonable control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Expert Kaarigar will not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.
This may include losses arising from:
- Delays
- Professional availability
- Customer-provided information
- Work performed by independent professionals
- Third-party services
- Events beyond our reasonable control
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
17. Force Majeure
Expert Kaarigar will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, accidents, strikes, government restrictions, power outages, internet failures, emergencies, or other unforeseen events.
18. Termination or Restriction of Access
We may suspend or restrict access to our website or services if a user:
- Violates these Terms
- Provides fraudulent or misleading information
- Abuses professionals or staff
- Misuses the platform
- Engages in unlawful activity
- Creates a security or operational risk
19. Changes to These Terms
Expert Kaarigar may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on the website, unless otherwise stated.
Your continued use of the website or services after an update constitutes acceptance of the revised terms.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.
Any dispute arising from the use of Expert Kaarigar’s website or services shall be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts.
21. Contact Us
For questions, complaints, or service-related concerns, contact:
Expert Kaarigar
Location: Rawalpindi, Pakistan
Phone: 0316 5307492
Email: info@expertkaarigar.com
Website: expertkaarigar.com
By using Expert Kaarigar’s website or requesting a service, you confirm that you have read, understood, and agreed to these Terms & Conditions.
